Privacy Policy
Last updated: July 7, 2026
LUMAX TV Player ("the App", "we") is a playlist/media player only. We do not provide, host, sell, or distribute any TV channels, movies, or streams. Users must supply their own legally obtained playlist or subscription.
1. Data stored on your device
Playlist details, IPTV credentials (username, password, server URL), profiles, favorites, hidden categories/channels, settings and viewing history are stored locally on your device.
2. Data sent to our servers (www.lumax.tv)
For app licensing, device management, security and optional features, the following may be transmitted via HTTPS:
- Device identifiers (MAC address where available, hardware fingerprint, device model, Android version)
- Playlist login details you enter (username, password, server URL)
- App license expiry date
- Currently watched channel title (during live playback only, for policy compliance)
- Payment/order status (only if you purchase an app license via our website)
2a. Optional cross-device sync (off by default — you can disable in Settings)
If you enable Cross-Device Sync, we store viewing state on our server so you can continue on another device signed in with the same playlist account:
- Last watched live channel ID and channel name
- Last live category / view context
- Approximate live playback position (seconds)
- Resume entries for movies and series (title, position, duration — up to 12 recent items)
- Device fingerprint (to avoid overwriting your own device’s state incorrectly)
- Timestamp of last update
This is viewing behaviour data tied to your playlist username. It is not sold. You can turn sync off at any time; new data stops being sent. To delete server-side sync data, contact privacy@lumax.tv.
Sync requests are rate-limited on the app side to avoid excessive traffic during fast channel browsing.
We do not sell this data. It is used only to operate the player, prevent fraud, enforce policies and sync licenses. We are not a content provider and have no affiliation with third-party playlist services.
3. Data processed only on your device
- Multi-account playlist merge: If you save more than one playlist account, credentials and channel lists for each account stay on your device. Merging into one deduplicated list happens locally in the app; we do not upload a combined account list to our servers.
- Connection diagnostic (“Why is it freezing?”): When you run this tool, the app temporarily measures download speed and tests reachability of your playlist server. Results are shown on screen only; we do not store diagnostic results on lumax.tv servers.
- Low RAM mode: Adjusts image cache and memory use locally. No extra data is sent.
- Auto stream recovery: Tries alternate stream URLs from your playlist sources locally and in the background. No viewing data is sent for this feature beyond what is listed in sections 2 and 2a.
- Screen time (parental schedule): Allowed hours are stored in local settings. The app uses our server time endpoint to check the schedule (device clock tampering is not trusted). No schedule data is uploaded.
4. Third-party SDKs
The App may use standard libraries for playback (media_kit), local storage (shared_preferences, flutter_secure_storage), typography (Google Fonts), and network access. These process data only as needed for app functionality.
5. Requests to your playlist provider
Playback and channel lists connect directly to the server you enter. Your IP may be visible to that operator — not to LUMAX TV.
6. Children and parental controls
An optional parental PIN can lock channels. Optional screen time limits allowed viewing hours using server time (not the device clock). Parents are responsible for restricting minors from inappropriate content.
7. Data retention
Server records are kept only as long as needed. To request deletion, contact support@lumax.tv.
8. Your rights (GDPR / KVKK)
You may request access, correction or deletion of your data. We respond within 30 days.
9. Abuse & copyright reports (DMCA)
LUMAX does not provide or control user playlists. To report misuse of our app or submit a copyright complaint, contact abuse@lumax.tv or legal@lumax.tv. Include your contact details, description of the issue, and any relevant URLs.
10. Changes
The latest version is always published on this page.